There is probably some information about this somewhere but I can't seem to find it. If the files are crashing when being uploaded onto the website, are there any solutions?
It's a university website and a colleague who has access to it was uploading. It's a pretty big file 46,153kb when it's zipped. It crashed when trying to upload to the website. If you need more details I'll have to ask my colleague. Thanks
5 Replies
Susan,
What website are you trying to publish to, what are the symptoms etc.
The more information that you can provide here the better.
Bruce
Hi Bruce
It's a university website and a colleague who has access to it was uploading. It's a pretty big file 46,153kb when it's zipped. It crashed when trying to upload to the website. If you need more details I'll have to ask my colleague. Thanks
Hi Susan,
If you wouldn't mind submitting a support case, we'll be happy to take a look. Make sure to include your file as well.
Always Happy to Help,
Adrian
The person has managed to sort it, this end. Thanks for your help.
Hi Susan,
Thanks for letting us know.
Adrian
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