Pwerpoint crashes when previewing presenter

Dec 21, 2015

I'm working on a presenter (09) project and when I try to preview a slide or series of slides, PowerPoint crashes and I get this message:

PowerPoint crash message

 

Can you please help.

 

Cheers

Keith

3 Replies
Crystal Horn

Hi Keith!  It sounds like your Articulate tab in Powerpoint is malfunctioning.

If you could, first check to make sure you’re on the latest version of Presenter ’09, Update 11.  You can download the latest version here, and be sure to install it as administrator.

This article gives instructions on how to repair the Articulate tab.  Follow those steps, and let us know how you make out!

This discussion is closed. You can start a new discussion or contact Articulate Support.