Pyramid narrations not saving

Feb 15, 2012

Hi there

I don't know what I am doing wrong but when I narrate the segments in the pyramid, they don't stay allocated to that segment.  I find the one narration being copied over narrations for other segments. I fouind the same thing happens when I use the circle interaction too.  The centre narration copies itsefl over the other rings and I lose any typed narration that I put into those rings...

Pretty frustrating as I end up scripting the narration in Word and working off that rather than using the narration function (which works so nicely normally!)

How can I fix this?

Thanks

1 Reply
Peter Anderson

Hey Graeme!

Sorry for the trouble you're experiencing. Can you go ahead and send us your files so our support engineers can take a closer look? If you'd like to do that, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!

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