I have observed a strange behavior with my presenter 13 Quiz Maker. I tried to create a new quiz which includes MCQ's and HotSpot Questions. The MCQ's work fine but there is problems with hotspot.
In the preview, the hotspot works all fine but when i publish and launch it on web browser chrome then the hotspot question always returns as incorrect answer though i select the right section. Is anyone familiar with this?
8 Replies
Hey Arul,
So sorry that's happening-- I'm happy to help!
This sounds similar to an issue on our radar, and I have a couple questions for you to confirm:
Let me know!
Hi Ali,
My answers inline-:
1. What version of Studio are you using?
Arul: Studio 13
2. Is your quiz size different than your presentation size?
Arul: Nope...it's the same size.
Thanks Arul!
Would you be able to share your Articulate Package for us to take a look?
Yes sure Leslie.
I would like to email you the package rather upload here.
Could you help me with your email?
Hello Arul!
If you need to share files privately, you may do so with our team here.
Hi Leslie,
Please see the support case number raised for this issue: 01149244
The articulate package has also been uploaded.
Awaiting for your prompt assistance.
Thanks in advance :) Cheers.!!
Hi Leslie,
The problem is solved.
You were right, the problem was with the presentation size.
My fault that i referred to another presentation to confirm the quiz and presentation size.
Also thanks Ali for the resolution and assistance.
Cheers..!!
You may close the support case: 01149244
Thanks for popping back in with an update Arul and glad that Ali was able to help you out :)
This discussion is closed. You can start a new discussion or contact Articulate Support.