Quiz settings: Passed/Incomplete not working when published in tab

Jan 22, 2013

We have a course with a quiz that is in a tab.  The Report Status to LMS is "Passed/Incomplete" and passing score is set to 80%.  The users that score less than 80% are showing as "Complete". 

We debugged the course and discovered it is passing back a "Failed" status instead of "Incomplete".

We created a test course with the same settings and had the same result.  This only appears to happen when the quiz is in a tab.  The course design requires the quiz to be in a tab.

Is there a solution to this problem?

Thanks!

3 Replies
Christine Hendrickson

Hi Susan,

That is strange. I can't say I've ever linked to a quiz in a tab before, but I wouldn't think that it would behave that way. Would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. The articles here and here may also help clear up common LMS issues.

Thanks Susan!

Christine

Marty Blevins

We found a workaround:

 In Articulate Presenter, if a quiz is inserted in a tab rather than as a slide, the only completion options that will work correctly are Passed/Failed - regardless of what the project settings are. Here is an Articulate post on the issue:

http://www.articulate.com/support/presenter09/kb/?p=4006

As our de facto standard is Passed/Incomplete (completion if you pass the test, no completion if not) this caused issue. For our purposes, we do not need nor want the course to ever report a failed status.

To correct, we edited the "failed" variable in the file SCORMFunctions.js in the project's LMS directory, changing:

var SCORM_FAILED = "failed";
      to
var SCORM_FAILED = "incomplete";

Even though the SCORM_FAILED variable is still triggered, the status reported to the LMS is "incomplete" and the courses now behave as expected/desired.

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