Help! I've just published and uploaded a course to the web, but all the interactions are blank. The ppt plays fine, but when it gets to a slide with one of the three, nothing appears in the content area. I've taken the engage/quizzes out, and republished. I've checked that the location is well under the MS 260 chara limit, I've made sure the "update interactions" button is checked in the presentation options. I've tested in on 3 different browsers.
I've identified this issue is not on the publishing end, but on the server side. As far as we can tell, it isn't an Articulate issue (whew!). Thanks for your help so far, though! Much appreciate the support.
7 Replies
Does the Data folder (inside Published folder) have all your quizzes, engage files and web objects as swf files?
Hi Sayuj, thanks for that suggestion, I'll look at that and see if that's the case on the published files.
Darn, yes they are swf files in the data folder, was hoping that was a quick solution, but it wasn't.
Hi Holly.
Have you tested the content offline? Do the interactions play?
Hi Justin, yes they play locally when published.
I've identified this issue is not on the publishing end, but on the server side. As far as we can tell, it isn't an Articulate issue (whew!). Thanks for your help so far, though! Much appreciate the support.
Holly
Thanks for the update, Holly! Keep us posted, and good luck
This discussion is closed. You can start a new discussion or contact Articulate Support.