Random Lockups and Poor Video Quality in Published Course
I have a course that was converted from Articulate 9 to 13. The videos are substantially degraded from their camtasia original outputs even after setting the quality settings in the publish dialog to higher quality in the video setting. In addtion, the course freezes for quite some time while the video loads, which is different that the behavior in 09.
I've also noticed freezing when clicking on various slides in the course. I'm sitting on a VPN connected to a corporate WAN with a dedicated business cable connection sitting at 15Mbs, and don't have this issue with the course when published in 09. I also don't remember the videos being this degraded.
This is probably a buffering issue, but did Articulate change the way slides are loaded in the new version? Before I believe that videos inserted into a screen might take some time to load, but the slide hosting the video would load immediately. I'd rather the learner look at the slide so they don't think the course has locked up on them.