I was one of the many who had the corruption issues. Now, after re-installing Studio '13, Presenter nor PowerPoint will not open. I have even tried opening a PPT file, and still no luck. Quizmaker and Engage are working just fine. Also Windows Word, Excel, and Outlook are opening fine.
I have downgraded my Flash Player so that I do not have continued issues. My computer seems to be running fine.
Thank you for your response Ashley. Rowie Barcelona, Customer Support Engineer at Articulate sent me an email with how o fix my issue. Which is exactly what you just posted.
3 Replies
Hi Sarah,
When you try to open Powerpoint is there an error message or just the software won't open? Does it act like it's loading? I would begin with looking at the repair of Presenter and then also the troubleshooting steps here to reactivate.
Thank you for your response Ashley. Rowie Barcelona, Customer Support Engineer at Articulate
sent me an email with how o fix my issue. Which is exactly what you just posted.
Thanks again!
Awesome Sarah - and glad that Rowie and I were able to assist! :-)
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