I have used Presenter 09 > Record Narration without a problem for quite a while. Lately I have installed a trial version on a new associate's machine. Using Record Narration she does not see the 'Next Slide' option, just I believe Pause or Stop. She has to advance the slides with the arrows on the right. She has Powerpoint 2010, I have been using 2007. Any ideas what is up with her installation?
Does she have either the 64-bit or Click to run versions of Office installed? That could cause an issue with missing components. Otherwise, please feel free to submit a case to our support team. And during the case submission process, you'll have the opportunity to record a screencast of the issue, which would be very helpful in this case. Thanks!
Thanks for the quick reply. It was installed on a new 64 bit computer which originally had an Office Trial version which I uninstalled and then installed the Office 2010 and I did not do a custom installation. The new installation does not have Outlook. Is there any way to determine which version, 32 or 64 is installed?
This Microsoft link shows you how to determine which version of Office is installed. You'll see the 32- or 64-bit info about halfway down their screenshot, on the right side.
Below are 2 screenshots of the Record Narration functions. The first reads 'Start Recording' which is fine. The second reads 'Stop Recording' and it should read 'Next Slide'
Thanks for the screenshots. As far as I can tell, that looks like the expected behavior. Can I suggest that you may be thinking of the "Next Animation" button that appears when working with on-click animations in a slide?
You're right, and sorry this is just occurring to me. In Presentation Options > Other, the second option is Record narration one slide at a time. Uncheck that box and you'll see the Next Slide option when Recording Narration.
Glad to get that figured out. Thanks for your patience
This would be similar to the second slide from my associates computer. This is a screen shot of what I see on my installation when Record Narration is recording.
You're right, and sorry this is just occurring to me. In Presentation Options > Other, the second option is Record narration one slide at a time. Uncheck that box and you'll see the Next Slide option when Recording Narration.
Glad to get that figured out. Thanks for your patience
11 Replies
Hey Doug!
Does she have either the 64-bit or Click to run versions of Office installed? That could cause an issue with missing components. Otherwise, please feel free to submit a case to our support team. And during the case submission process, you'll have the opportunity to record a screencast of the issue, which would be very helpful in this case. Thanks!
Hi Peter,
Thanks for the quick reply. It was installed on a new 64 bit computer which originally had an Office Trial version which I uninstalled and then installed the Office 2010 and I did not do a custom installation. The new installation does not have Outlook. Is there any way to determine which version, 32 or 64 is installed?
Thanks,
Doug
Hi Doug,
This Microsoft link shows you how to determine which version of Office is installed. You'll see the 32- or 64-bit info about halfway down their screenshot, on the right side.
Hi Peter,
Below are 2 screenshots of the Record Narration functions. The first reads 'Start Recording' which is fine. The second reads 'Stop Recording' and it should read 'Next Slide'
Hi Doug,
Thanks for the screenshots. As far as I can tell, that looks like the expected behavior. Can I suggest that you may be thinking of the "Next Animation" button that appears when working with on-click animations in a slide?
Mine definitely reads 'Next Slide'. I have also seen the 'Next Animation' option but not generally.
Hey Doug!
You're right, and sorry this is just occurring to me. In Presentation Options > Other, the second option is Record narration one slide at a time. Uncheck that box and you'll see the Next Slide option when Recording Narration.
Glad to get that figured out. Thanks for your patience
Hi Peter,
This would be similar to the second slide from my associates computer. This is a screen shot of what I see on my installation when Record Narration is recording.
Hi Peter,
My associate just went to the windows office 32 or 64 bit install check page and her installation is 32 bit.
Thanks,
Doug
Hi Doug,
Didn't want you to miss this, up a few posts.
Sorry, just read your earlier post. I will send her your info and we should be good to go. Thanks very much! You help is greatly appreciated.
Doug
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