Record Narration Panel - Missing Notes Sometimes
Jan 21, 2016
By
Bob McGuire
Periodically when we select the "Record Narration" screen, we don't see the slide notes needed for recording the narration.
Alternatively, sometime we'll see the narration for the first slide, but the slide notes won't update when we move to the next slide (i.e. - Slide #1's script will still display when we're trying to record Slide #2, #3, etc.).
This is a sporadic issue. Usually, exiting PowerPoint and re-opening the file will resolve the issue, although sometimes multiple restarts are required. Not sure why it's happening in the first place though.
Note that I'm recording from the desktop, and not from a network drive (which I know is not recommended).
Any help you could provide would be greatly appreciated.
Thanks.
2 Replies
Hi Bob!
I'm not sure that I've seen this issue reported before. The best bet may be to record a screencast of this behavior and share with our support team here.
As I mentioned, this happens sporadically. I'll see if I can create a recording the next time it happens, and will forward at that time.
Thanks in the meantime for your quick reply.
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