Restricted Slide Access
Jan 19, 2017
By
Page Stroup
Hi everyone,
Just wondering if we are doing something wrong in Presenter360, or if the system is functioning as designed.
We have chosen to use the Restricted option for locking the slides. This allows the user to go back, but when they click "Next", it says they can't go forward (fine), but then when the current slide resumes playing, there is no audio. However, when it moves to the next slide and you go back, it plays the audio just fine.
Is there an audio option or setting that we are missing that is causing the audio to stop when "Next" is clicked?
Thanks!
3 Replies
Hi there Page,
Thank you for sharing those details here. Are you seeing this issue after the project is published and uploaded to a web server? There is a known issue with Presenter 360 in which audio is being muted when trying to view a slide that has not been viewed yet using restricted navigation after the course has been published. Does this sound like what you're seeing on your end?
Yes, that is the issue that we are seeing. If it's a known issue, we will continue on...just wanted to be sure that there wasn't a setting we were missing.
Thanks!
Thanks for confirming that, Page. I'll add this discussion to the report, and I'll be sure to pop back to let you know if there is an update! You’ll receive an email notification because you are now subscribed to this post.
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