Resume in Articulate Presenter does not work the way I need!

Sep 06, 2012

My lessons consist of teaching slides followed by an Quizmaker Quiz that exit to a graded Quiz in our LMS using an url.  If a student has not reached the last slide (the Quizmaker Quiz), then I want him to be able to resume.  If a student has correctly answered the questions on the last slide (the Quizmaker Quiz), then I want him to begin with slide 1 when he returns to the lesson.  I have discussed this issue with multiple people at Articulate with no results.  James has even written an article about my issue, but the fix he suggested does not work in my LMS.  Any suggestions?  Does anyone else see a need for this feature to be added to Articulate?    http://frameentered.com/content/preventing-resume-after-articulate-course-completion

11 Replies
Kathy Rush

I have emailed several people at Articulate about this issue.  Jeannette suggested I contact James at eFrame.  He responded with his article.  I contacted Tom K. and he forwarded my email on to someone else who sent me a few emails.  I have requested this feature several times.  The usual response is to turn off resume or that this isn't the way resume was designed to work.  My students though could really benefit from this enhancement to resume.  Since I have resume disabled, they must start the lesson over the next day if they do not finish before the bell rings.  If I enable resume, then they only have to view the powerpoint slides once.  If they fail a graded ANGEL quiz and return to the lesson, they can say yes they want to resume and they will be taken to the last page of the lesson, which is a Quizmaker Quiz.  After correctly answering this one question, they can retake the graded quiz.  I want them to review the pages and learn before they reach the Quizmaker Quiz and the graded ANGEL quiz.  I understand that most clients for Articulate are in the business field, but I would appreciate it if Articulate would consider how this works online in the education field.

Phil Mayor

The simple solution is to split the assessment form the learning and use sequencing within the LMS to control this.  Also if you completely unlock the course the students could move anywhere they want within the course.  As far as I understand how Articulate work on feauture requests is that they look at the real world application, and the number of users who want this functionality. 

Kathy Rush

I am already using sequencing within the LMS.  The url on the Quizmaker page takes the student to a hidden page that contains actions that unlock the graded ANGEL quiz.  I have looked at some of the tutorials on Storyline and I do not see that it treats resume any differently than Articulate.  Thanks for talking with me.  I post every so often just hoping someone will understand the need and fix it, but it hasn't worked out for me yet.

Phil Mayor

Storyline does have an additional resume function, it has "forced resume" this would not help you here.

In storyline you could build in the logic to make this happen, you could use javascript to pickup that the course has resumed and then force it back to the first slide if the quiz has been passed.  This might be similar to what James has done in Quizmaker so may not work within your LMS.

During the beta for Storyline we asked for some additional functions on resume (mainly for persistent variables but the ability to not resume the course)  TBH that is not far different from what you want, makes sense, just not seen a need for it yet.

Kathy Rush

On second thought, I think this may also be an issue in the business world.  Suppose a company requires all employees to do some training that include an Articulate Quiz at the end.  The employees are using the same computer.  Suppose an employee finishes the Articulate slides and Quizmaker quiz at the end, and then someone else sits down at the same computer to do the training.  My guess is if it is set to resume, then it will take the second employee directly to the Quizmaker Quiz and this person can skip all of the previous slides.  I do not think the employer would want this to be the case.  I would like a way for the resume to work on all slide except the last one.  I think this would also benefit others.  

Bob S

Kathy,

To Rebecca's point... please make sure you are not using the Flash cookie to do "resume" or you will have the issue you describe with multiple users. If you are using an LMS to track progress through the course, this won't be an issue.

However, we faced this very issue at a banking institution where they did not have a true scorm-compliant lms. As result, we had to build courses as stand-alone and then link to a quiz created with their quizzing tool to get any type of detailed reporting.  So we wound  up building the courses in small segments that jumped from the LMS-generated html page, out the the Flash content, and back to next HTML launch page and so on. That way the user was never too far from a "resume point" the LMS could keep track of.

Bob

Kathy Rush

The resume is not working for me because my students often times fail the graded quiz in the LMS (not the Quizmaker quiz) and I want them to repeat the entire lesson in Articulate.  When a student clicks on the file, then sees the message do you want to resume, then of course, he say yes.  Then the student is taken to the last page of the lesson and can immediately take the graded ANGEL quiz again.  I want the student to be forced to begin at slide one the next time if they do not pass the graded quiz.  I want the popup asking if they want to resume to work on all slides except if they have viewed the last slide.  I think probably most users in the business field only view the entire presentation 1 time.  Adults are more likely to go back and review when needed.  Students take the easy road and skip the "boring" part and just try the graded quiz again and again unless they are forced to view the teaching pages.

Bob S

Kathy,

I don't know the Angel/Blackboard LMS, but there may be another way to accomplish what you want...

Consider "splitting" your course into two courses:

  1. Main content that ends with link out to LMS-authored quiz
  2. Angel quiz
  3. Final Page only course

If the Angel tool allows remidiation, have success link to Final Page course and have fail link to Main content course. Then do your reporting on Final Page "course".

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