Saving Error


Yesterday I was working on my 60 page presentation recording my voice in the presentation but didn't get to finish it. I went back on today to listened to my previous recording through the articulate record narrations and it was working great. I decided to finish off my presentation went to save it and had a microsoft error saying there was a problem with saving the presentation. It saved a copy under 'recovered' but all of my narration was gone but the video timing still still there?

Does anyone know how to save my narration so I don't have to do it again?



1 Reply
Peter Anderson

Welcome to Heroes, Ellen, and I'm really sorry to hear about the audio issues. I'd recommend taking a look at this article to see if it helps, and if not, we'd be happy to take a closer look at what might be going on. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review