We are publishing SCORM content using Articulate Studio '13. When we load the SCORM content to our LMS (Moodle 2.2.2), it works properly for all browsers except IE11. Users accessing our content from IE11 simply get a blank box on their screen as the content does not load properly.
We've heard reports of SCORM content timing out in Moodle when it's viewed in Internet Explorer. If you encounter this issue, you may be able to resolve it by modifying your Moodle LMS installation as described in this Moodle forum thread.
Please note that this is a compatibility issue between Moodle and Internet Explorer. The workaround described in the Moodle forums isn't supported by Articulate.
Moodle 2.2.2 was released on 12 March 2012 and IE 11 was released on October 17, 2013 so at the time your version of Moodle was released it was not tested on IE 11 as it didn't exist.
The Moodle 2.2 branch has been out of general bug fix support since December 2012 - the correct fix would be for you to upgrade to a supported stable release of Moodle such as 2.7 or 2.8
4 Replies
Hi Hunter!
We've heard reports of SCORM content timing out in Moodle when it's viewed in Internet Explorer. If you encounter this issue, you may be able to resolve it by modifying your Moodle LMS installation as described in this Moodle forum thread.
Please note that this is a compatibility issue between Moodle and Internet Explorer. The workaround described in the Moodle forums isn't supported by Articulate.
I think Hunter's issue is probably this one:
https://tracker.moodle.org/browse/MDL-43019
Moodle 2.2.2 was released on 12 March 2012 and IE 11 was released on October 17, 2013 so at the time your version of Moodle was released it was not tested on IE 11 as it didn't exist.
The Moodle 2.2 branch has been out of general bug fix support since December 2012 - the correct fix would be for you to upgrade to a supported stable release of Moodle such as 2.7 or 2.8
Oh, thanks so much Dan :)
Thanks Leslie and Dan. Looks like an upgrade to Moodle 2.7 or 2.8 is in store. Appreciate the responses.
This discussion is closed. You can start a new discussion or contact Articulate Support.