SCORM course doesn't resume or show navigation in IE 9

Jan 30, 2013

A client is having an issues with a SCORM course created using Presenter and Quizmaker. The course launches fine in IE, but when a user logs out and returns to the course, it begins at the first slide every time - even though the user is asked if they want to resume where they left off. In addition the navigation is blank - there is just a plain white panel that is displayed.

Anyone have any ideas? Thanks!

1 Reply
Peter Anderson

Hi Bambi,

Sounds pretty strange. Have you had a chance to test the course in SCORM Cloud to help us determine if the issue is Articulate-related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. The articles here and here may also help clear up common LMS issues.


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