3 Replies
Bonnie Kerns

Thanks but I did that. I changed my Presentation option to 7 seconds as there is a bit of a pause before the audio starts. The movie plays fine when I preview just that slide, but when I preview it along with the next slide, it stops shortly after the audio begins and transitions to the next slide. I have these set to be viewed in a separate browser window and to automatically transition.

Peter Anderson

Sorry for the frustration, Bonnie. Would you like to Create an Articulate Presenter Package and upload the zip file to our support team? One of our support engineers would be happy to help you get this resolved. You can do that here:


Please include the url for this thread along with any other important details when you submit your case. And feel free to leave your case number here so that I can follow it personally. Thanks!