script issue

Feb 24, 2012

Iratxe Marti
By Iratxe Marti

Hi,

I have some problems with one of my articulate courses. When I preview some of its slide an error message is appeared. To solve it, I have to reproduce the slide again.

Could somebody help me?.

I send you a picture with the message. It is in spanish but its translate as (if somebody could translate better than me, please, feel free - my english is not very good):

Some script from this film is causing that Flash reproducer is executing slowly. If it is reproducing more time, your PC could not reponse. Do you want to cancel the script?

After this message, preview does not working fine and then it shut down.

Thank you in advance.

Iratxe

5 Replies
Peter Anderson
12 years ago02/24/12 at 8:07 am (UTC)

Hi Iratxe!

Adobe Flash Player will present this alert when a single script continues to run for 15 seconds or longer, giving viewers the option to end the script, which helps the Flash Player prevent an SWF file from freezing the viewer's browser or system indefinitely. 

Note: The warning dialog box has "Yes" and "No" buttons. After pressing the "No" button three times (approximately 15 seconds in between prompts), the data is correctly loaded and displayed. 

This issue is intermittent and depends upon the processing power and speed of each individual machine. Unfortunately, this error message is provided by the Adobe Flash Player, and Articulate does not have any control over it. 

There is an unsupported workaround here.

Jens Kullin
over 11 years ago01/08/13 at 8:33 am (UTC)

Dear Peter,

in 2012 I created a WBT with Articulate Studio '09. This WBT is still in use and works fine.

I needed to update the contents in these days. I published the new WBT and uploaded it onto our LMS.

During our review we encounter now the same problems with Internet Explorer 8 and even though with Firefox 17.0.1

How can I fix this issue????

Do I need to upgrade to the newest Articulate software??

Please advise...

Jens

Jens Kullin
over 11 years ago01/08/13 at 8:49 am (UTC)

Hello Peter,

 

I do have the script issue:

“Some script from this film is causing that Flash is executing slowly”, the [collapse]Original message is in german language.

 

There is also a warning dialog box. This message and dialog box did not appear in the WBT I created one year ago.

Last year I have upgraded to a new computer. I hope and think that this computer (Windows 7) is not the reason. 

 

Jens

I encounter this warning dialog box now in all slides of the WBT which holds a film.

[/collapse]
Peter Anderson
over 11 years ago01/08/13 at 8:52 am (UTC)

Thanks, Jens. 

Would you like to open a case and send us your project files so we can take a closer look at what's going on? First, create an Articulate Presenter Package of your presentation as described here. Then upload the resulting zip file from your computer on the second page of this form, and we''ll attempt to diagnose what's happening when we receive your upload. Thanks!

This discussion is closed. You can start a new discussion or contact Articulate Support.