The company that I work for has bee publishing in articulate 13 for a while now but about 12 courses that we have published (with the exact same settings as all of the others) the search function doesn't work. The search function underneath the menu on the left is what I am talking about. Has anyone else dealt with this or have any ideas on how to get it to work?
Like I said before, it works properly on all of the other courses and none of the settings are different so I have no idea what could be wrong.
I've not seen this reported before, and you're right, strange that it would only be one course. Have you tried re-publishing the course to see if the problem still occurs? Or importing this into a new file?
Open a blank presentation in PowerPoint.
Save the presentation.
Click the Home tab.
Click the drop-down arrow beside New Slide and select Reuse Slides.
Click the Browse button and select Browse File.
Locate your original PowerPoint file and click the Open button.
At the bottom of the Reuse Slides panel, select the Keep source formatting check box.
Right click the first slide in the Reuse Slides panel and select Insert All Slides.
Save the new presentation and republish.
Note: Resources, such as audio and video, that you inserted via Articulate Presenter into the original presentation will need to be inserted again into the new presentation. You may need to export the narration from your original presentation. Then import it into the new presentation.
2 Replies
Hi Kevin!
I've not seen this reported before, and you're right, strange that it would only be one course. Have you tried re-publishing the course to see if the problem still occurs? Or importing this into a new file?
Note: Resources, such as audio and video, that you inserted via Articulate Presenter into the original presentation will need to be inserted again into the new presentation. You may need to export the narration from your original presentation. Then import it into the new presentation.
Hello Kevin,
As long as you have the Search function selected in the player, it should work as designed.
Please make sure you are working locally as described here.
Make sure you are testing your content in the environment for which it was published
Also, you may want to go through the steps here if you continue to see this behavior.
This discussion is closed. You can start a new discussion or contact Articulate Support.