Seekbar fuctionality issues

Have selected a seekbar in the player controls of the templates as well as the "allow user to seek within seekbar", but when publishing and playing the seek bar emediately goes to the end and shows presentation complete.  Pause button doesn't seem to work either, just starts video over.  It has worked fine in the past with many many video.  What may have happened?

MB

3 Replies
Brian Batt

Hi MB,

When you inserted the movie, did you choose to play it in sync with the slide or independent of the slide?  If you chose independent, then the default slide length is 5 seconds for a slide that does not contain animation or sound.

Can you try reinserting your video & selecting to play in sync with the slide?

If you continue to have problems, please let us know what file type the video is.

Brian Batt

Hi Michael,

I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.