Seekbar Not Displaying Text When Published in Japanese Language

Hi Kusheel and welcome to E-Learning Heroes!

Can you check your text label for this field and be sure that it's not blank.

Player Templates > Text Labels > #19 'Seek Bar: Click to Advance'

Hi Leslie,

I did check my Player Template Settings -> Text Labels -> #19  'Seek Bar: Click to Advance'

It is not blank, but has some Japanese text content shown as below:

Let me know if there is anything else I need to change.

Thanks,

Kusheel

Hi Kusheel! 

Thanks for the update. I think we need to take a look at that. If you would, please package your course and submit it to us.

Hi Leseli,

Please find the attachment for the sample Japanese Course, which has the seekbar issue mentioned in the post.

The published output of the course works fine in IE browser but has an issue when viewed in chrome and firefox browsers.

Let me know if there is anything else you require from my end.

Thanks & Regards,

Kusheel

Hi Kusheel!

I just wanted you to know that I am currently looking into your issue. It appears that it is related to Chrome.

I am going to report this to our QA Team for further testing.

Text displays in Firefox 28.0

Text displays in IE 11

Text displays in Safari 5.1.7

Text displays in Maxthon v4.2.1.1000

So, I'm thinking that it may be Chrome-specific, or possibly specific to the Chrome Flash plugin

Really appreciate you time and thanks for the quick reply Leslie.

Please keep me updating, if you find an solution to this issue.

Regards,

Kusheel 

I've flagged it so that I can update

Hi Leslie,

Any updates on the solution.

Or if you can tell me how much time it might take to solve this.

Regards,

Kusheel

Hi Kusheel!

I do not have an update or a timeline that I can provide on this issue. 

Hi Kusheel,

Hope you are doing well.