So, i updated a course i built last year. the slides had a grey bar on the top and a white background. In power point, the colors show correctly, however when i preview or publish the slide background changes to grey! Any ideas on how to correct this?? thanks!
If you apply different color schemes to various slides in PowerPoint that have the same design theme, you may notice that the color changes are not reflected in the published Presenter '09 presentation. Please review this article for more information.
Thanks for the info, but that is not the issue. All my slides are white in color. same master for all slides. It looks fine in PP and slide show view, but the background color turns grey once previewed/published in Articulate. 2nd course that i have had this problem with.
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
I needyour helpto solvea situation that Iam notable to resolve in my published file.
My PPT layout is Gizmo_Simple_no Audio and the color scheme is White 09. Everything is ok but when I publish the color scheme changes to another color: Orange becomes grey.
If you apply different color schemes to various slides in PowerPoint that have the same design theme, you may notice that the color changes are not reflected in the published Presenter '09 presentation. Please review this article for more information.
5 Replies
Hi Rich, welcome to Heroes!
If you apply different color schemes to various slides in PowerPoint that have the same design theme, you may notice that the color changes are not reflected in the published Presenter '09 presentation. Please review this article for more information.
Peter,
Thanks for the info, but that is not the issue. All my slides are white in color. same master for all slides. It looks fine in PP and slide show view, but the background color turns grey once previewed/published in Articulate. 2nd course that i have had this problem with.
Hi Rich,
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
Hi Peter.
I need your help to solve a situation that I am not able to resolve in my published file.
My PPT layout is Gizmo_Simple_no Audio and the color scheme is White 09. Everything is ok but when I publish the color scheme changes to another color: Orange becomes grey.
Please look those PRT SC: http://d.pr/i/NSIt.http://d.pr/i/xVSk
Hi Susana and welcome to E-Learning Heroes!
Did you try the steps that Peter shared?
If you apply different color schemes to various slides in PowerPoint that have the same design theme, you may notice that the color changes are not reflected in the published Presenter '09 presentation. Please review this article for more information.
If you still have difficulty, you may need to package your course and submit it to us
This discussion is closed. You can start a new discussion or contact Articulate Support.