Slide numbers in tab won't go away

No matter what I do, Presenter continues to publish with the slide numbers in the outline tab. I've removed the checkmark from the "Other->Display slide numbers in navigation tabs" in the player template.  I've tried saving as different template names, saving the ppt as a different name and publishing to different folders. I've also cleared my cache, tried different browsers and rebooted the computer. Nothing works.

Incidentally I know how to change this setting directly in the playerproperties.xml file, however as soon as I republish it goes back to the previous setting (and since my coworkers don't have this level of knowledge, this isn't a valid solution).

Any ideas?

3 Replies
Christine Hendrickson

Hi there Chris,

Sorry to hear you've had to work so much on this. Hopefully we'll be able to find out what's causing the issue.

First, can you please create a new, blank presentation and see if the same thing happens when you enable and disable the numbering?

Also, please make sure you're working with local project files. If the file is on an external source, it may not be updating or saving properly.

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

Also, can you let me know if this happens when previewing or only after publishing, please? 

Thanks!

Christine

chris cook

I started by shortening the save/publish paths because they were long and no change.  Then I tried creating a blank presentation which worked fine, and when I went back and republished the original course with the same template it worked fine.  I'm glad it's ok now, however it doesn't inspire a lot of confidence.