Slides blank in preview?

Oct 18, 2012


I'm working on my first project in Articulate and am having a problem. When I want to Preview my Powerpoint 2010 slides in Articulate, they are blank in the articulate template window (they do Publish ok though). Other Powerpoint files work fine, so I figure I must have something set incorrectly in my PowerPoint slides but I can't figure out what.

Can anyone help me out? I'm stuck!



1 Reply
Peter Anderson

Hi Susan, welcome to Heroes

Its sounds like there may be an issue with that particular course. Would you mind sending us your files so we can take a closer look and help troubleshoot it? Here's how:

1)  First, create an Articulate Presenter Package of your presentation as described here
2)  Then upload the resulting zip file from your computer on the second page of this form. 

We''ll attempt to diagnose what's happening when we receive your upload. Thanks!