Smart Art Issue
Jun 21, 2011
I am still a novice to Articulate, so I am still learning many things.
This is my fourth training that I have developed using the system. On random slides, the smart art doesn't load completely. It is usually the last bullet point and shape that doesn't complete load,cutting the image off.
I have tried republishing. The animations are supported. The only thing I can think of is that this is saved on a shared drive and not the C Drive.
Has any experienced this or am I missing something?
19 Replies
smart art really does not translate well when published it is best to break it apart or to convert to a image.
Working off shared drives causes problems all of their own and really is not reccopmmended
Phil
Thanks Phil. It is interesting that this is the first time that i have had an issue with the smart art. How do you convert the smart art to an image or break it apart.
Using a shared drive is the only I can back up my work. Otherwise, it is gone, when something happens to my drive. Maybe my IS department can suggest something different.
Thanks for your help,
Janelle
Hi Janelle
I understand the backup issue, and I work from a folder on my desktop and at the end of the day, drag it onto a shortcut on my desktop to the shared drive.
A wise man once said that data does not eist unless it is stored in at least two places
I try to avoid smartart, are you animating the smart art? This is often when problems occur
To break it apart you should be able to right click and ungroup and then right click save as picture
Phil
That is a great idea to create a shortcut on the desktop, I will have to give that a whirl.
Unfortunately, I am animating the smart art. Once you ungroup and save a picture, you won't be able to use the animations, correct?
I appreciate all the help, Phil.
Thanks again,
Janelle
I would ungroup then save the elements you are animating as pngs (using paste special then reanimate. Its a pain, you can build most smart art using the shapes and although it is more work once it is done you can keep reusing and you then have articulate friendly smart art
Phil
Thanks Phil
It does sound like a lot of work. I will give it a try and we will see what happens.
Janelle
Phil,
Can you still do the animations? like you would for smart art? or is it not recommended?
Janelle
yes you can animate it, any problems you can post your slide and I am happy to look at it
Phil
I think I have it figured out, but I will let you know after I publish to see if it works. Its funny that the smart art works on a few slides but not all of them. Tom Kuhlman will be in Lincoln in September. I plan to bend his ear.
Janelle
I just ran into this issue as a fairly new user... it's been extremely helpful. Thanks.
Hi Janelle,
I am having the very same issue as you, where the smart art, in a very spotty way, does not load properly when I publish. I do not believe it is related to the fact that your work is saved to a shared drive because mine is saved to my hard drive and I am also having this issue. It's actually not the last bullet for me though, it's usually a middle bullet. Having said that some of the slides are perfect, so I don't know why some of them are weird. They are all grouped, and in fact are all the same in format, so it has nothing to do with that or being ungrouped -- this was an issue in articulate '09.
Hi Alicia,
This thread is a bit older - and before my time actually. If you're seeing this in Presenter '13 as well perhaps you could share with us a example to take a look at? You'll want to share the Presenter package here using the "add attachment" button. It is definitely odd behavior that it's only some slides which see this set up.
Hi Ashely,
I am hesitant to publicly share the entire presentation. Could I package and send it to you privately?
Hi Ashley,
I tried publishing again without making any changes to the presentation, and this time it was fine. I still have the other published ones where the smart art was doing weird stuff and which I can package... until it stops happening for a while, I am not going to assume that it is fixed. This is only the first time that it has published without a hiccup in the smart art.
Hi Alicia,
Sure - if you'd prefer to not share publicly you can send along to me here. Please reference this forum thread as a reminder as a part of sharing the file.
Hi Alicia,
Smartart is still a problem with Studio and powerpoint.
The problem is that sometimes it works, sometimes it doesn't (depending on the upgrades that Microsoft does on his smartart)
The problems are luckily less important with studio 13 than 09 :)
The best trick is still to convert the smartart to shapes (right mouse button + "convert to shapes"). This also gives a much greater flexibility in animating everything just as you want, and does not take much more time than using the standard animations.
Thank you Bruno, I appreciate it! I fixed the Smart Art in my presentation.
Hi Ashley,
Thanks again for offering your help. I think Bruno's suggestion solves my issue, but if you think it might be good for me to still send the presentation for review I will do so. Otherwise I will say "case closed" for now.
Hi Alicia,
If you're good with Bruno's idea - then I'm happy to call it as well. An easy solution for a Friday. ;-)
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