I am having problems publishing SmartArt in powerpoint 2007. The text inside the SmartART often doubles up and is hard to read when published. I also find the text boxes sometime move around. Do you have any advice to help?
If you ungroup a SmartArt Graphic in your presentation, you may find that the text in each object is doubled, so that it appears blurry, fuzzy, or shadowed.
This is a known issue. Please review the following article for more information and workarounds:
The latest version of the Articulate software does not address this particular issue. However, there are several possible workarounds noted in the link.
Are you sure that you're just selecting the group & not other items around it? If you select an item that is not actually apart of the group, you will not get the "ungroup" option.
Thanks for the welcome -- I'm sure I'll be posting LOTS more questions
I am selecting the smartArt object. If I try selecting any objects within the smartArt object, the Group option isn't even available. OR, did you mean that I should take the smartArt object out of smartArt (did that make sense?), so that it is then just a group of objects rather than one smartArt object?
Hi Christine - Can you share a little more about what you want to accomplish? Which SmartArt object are you working with? Are you wanting to ungroup it so that you can animate the individual elements? Feel free to post a screenshot here too, if that makes it easier to explain.
It actually is a colleague of mine who is having the issue. It's a basic radial smartArt, and when she puts it into Presenter, the connecting lines are appearing in random locations on the screen.
We read the forums and saw that we could try ungrouping the smartArt and using individual animations. However, when we select the smartArt object, the right-click menu option for Group is grayed out. So, we were asking the (stupid) question of how to ungroup a smartArt object. We, obviously, know we could select and copy all the objects and paste them outside of a smartArt object - is this what everyone means by "ungroup" as opposed to the "ungroup" option?
That's odd; not sure what could be going on there. Below is what it looks like when I insert a basic radial smart art and then select it to ungroup it. Any chance you could attach a PPT file with the problematic slide here in the forums, and we could take a look and see what's up?
I'm using PPT 2010, but I have 2007 installed too, and it looks & behaves the same as what's shown above. Are you able to select the bounding box around the smart art? If you insert an entirely new slide and attempt to insert the smart art, are you able to ungroup that? I wonder if it has something to do with the specific object you're working with.
13 Replies
Hi Chris & welcome to Heroes,
If you ungroup a SmartArt Graphic in your presentation, you may find that the text in each object is doubled, so that it appears blurry, fuzzy, or shadowed.
This is a known issue. Please review the following article for more information and workarounds:
http://www.articulate.com/support/presenter09/kb/?p=2745
If you continue to have issues, please submit a support case to us by using the link below:
http://www.articulate.com/support/contact/
Thanks Brian - that has fixed it.
Does updating to the latest version of Articulate fix this problem?
Hi Chris,
The latest version of the Articulate software does not address this particular issue. However, there are several possible workarounds noted in the link.
Hey guys... so stupid question... When I try to ungroup smart art - the Group option is disabled. So, how do you ungroup it?
Hi Christine & welcome to Heroes,
Are you sure that you're just selecting the group & not other items around it? If you select an item that is not actually apart of the group, you will not get the "ungroup" option.
Thanks for the welcome -- I'm sure I'll be posting LOTS more questions
I am selecting the smartArt object. If I try selecting any objects within the smartArt object, the Group option isn't even available. OR, did you mean that I should take the smartArt object out of smartArt (did that make sense?), so that it is then just a group of objects rather than one smartArt object?
Hi Christine - Can you share a little more about what you want to accomplish? Which SmartArt object are you working with? Are you wanting to ungroup it so that you can animate the individual elements? Feel free to post a screenshot here too, if that makes it easier to explain.
It actually is a colleague of mine who is having the issue. It's a basic radial smartArt, and when she puts it into Presenter, the connecting lines are appearing in random locations on the screen.
We read the forums and saw that we could try ungrouping the smartArt and using individual animations. However, when we select the smartArt object, the right-click menu option for Group is grayed out. So, we were asking the (stupid) question of how to ungroup a smartArt object. We, obviously, know we could select and copy all the objects and paste them outside of a smartArt object - is this what everyone means by "ungroup" as opposed to the "ungroup" option?
That's odd; not sure what could be going on there. Below is what it looks like when I insert a basic radial smart art and then select it to ungroup it. Any chance you could attach a PPT file with the problematic slide here in the forums, and we could take a look and see what's up?
What version of PPT are you using? We're using PPT 2007
I'm using PPT 2010, but I have 2007 installed too, and it looks & behaves the same as what's shown above. Are you able to select the bounding box around the smart art? If you insert an entirely new slide and attempt to insert the smart art, are you able to ungroup that? I wonder if it has something to do with the specific object you're working with.
I think I figured out the issue (finally). Apparently, ungrouping of smartArt doesn't show up in PowerPoint until SP2. We're only at SP1. See: http://office.microsoft.com/en-us/powerpoint-help/convert-your-smartart-graphic-into-shapes-HA010283890.aspx. Thanks for all your help!
Thanks Christine, for sharing that!
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