Because when I do yea ole... Articulate TAB --> Player (Properties) --> Current Player --> Import --> <<Select>> .xml file ... results in a little "Articulate Player '13" popup window stating "The player you selected is not supported."
???
And, I tried a few different search words involving "player" and "template" and ".xml" and "presenter" and NO ONE else has had a problem with this?? Hrrmmm..
What happens to my logos, presenters, playlists, and custom player templates?
Logos, presenters, and playlists will remain intact when upgrading to Studio '13. However, the player has been completely redesigned in Studio '13, meaning player templates from earlier versions won't work with Studio '13 content.
OK, but I have a player created in Presenter 13, and when I try to import it to another project, it says the player is not supported. What did I do wrong?
Hi everyone - I have Studio 13, and I just received the source files from a client for two online courses - they want some simple edits made, but they want the interface to remain the same.
I found out after the fact that original files were built with Presenter 09 and I can't give them what they want... is this a true dead end? Is there no way I can pull an 09 player template into presenter 13? What can I do to satisfy my client, other than downloading an older version of Presenter, and hope it works?
This link explains the things to be aware of when updating the content.
You are correct, that templates are not compatible and also note the player has been updated as well.
Sounds like you have an actual course that you would like to upgrade. Have you opened in Presenter '13 to see how the compatibility looks? A backup in the '09 version will save as well.
Thanks Leslie. Yes, I spent a fair bit of time trying to make this work, and I did open the files in Presenter '13. The real challenge is that a couple of slides use objects, animations and audio to explain the features of the interface. Since the interface can't be configured in the same way in Presenter '13, it would require new audio to be recorded and a rebuild of those slides, which isn't an option at this point. Is my only option to open the source files in '09?
Ah, thanks for the clarification Brian and letting me know that you had explored the option.
Sounds like if you do not want to rebuild it, then yes, you would need to utilize the same software. You can reach out to our team here if you need a link to download your previous version.
10 Replies
Oh. Right. Duh.:
What happens to my logos, presenters, playlists, and custom player templates?
Logos, presenters, and playlists will remain intact when upgrading to Studio '13. However, the player has been completely redesigned in Studio '13, meaning player templates from earlier versions won't work with Studio '13 content.
-- http://www.articulate.com/support/presenter-13/upgrading-to-articulate-studio-13
Hi Alison! Glad you got that sorted and thanks for sharing the link for anyone else that may come across this thread
OK, but I have a player created in Presenter 13, and when I try to import it to another project, it says the player is not supported. What did I do wrong?
Hi Karen! Are you following the instructions found here for utilizing the player in another project?
Hi everyone - I have Studio 13, and I just received the source files from a client for two online courses - they want some simple edits made, but they want the interface to remain the same.
I found out after the fact that original files were built with Presenter 09 and I can't give them what they want... is this a true dead end? Is there no way I can pull an 09 player template into presenter 13? What can I do to satisfy my client, other than downloading an older version of Presenter, and hope it works?
Thanks!
Hi Brian!
This link explains the things to be aware of when updating the content.
You are correct, that templates are not compatible and also note the player has been updated as well.
Sounds like you have an actual course that you would like to upgrade. Have you opened in Presenter '13 to see how the compatibility looks? A backup in the '09 version will save as well.
Thanks Leslie. Yes, I spent a fair bit of time trying to make this work, and I did open the files in Presenter '13. The real challenge is that a couple of slides use objects, animations and audio to explain the features of the interface. Since the interface can't be configured in the same way in Presenter '13, it would require new audio to be recorded and a rebuild of those slides, which isn't an option at this point. Is my only option to open the source files in '09?
Cheers :-)
Ah, thanks for the clarification Brian and letting me know that you had explored the option.
Sounds like if you do not want to rebuild it, then yes, you would need to utilize the same software. You can reach out to our team here if you need a link to download your previous version.
Thanks Leslie. I'll figure out what are best options are...
I'm assuming that if we switch to Presenter '09, there will be similar issues trying to work with content built in '13...?
You will not be able to utilize any content created in Studio '13 in Studio '09. It is not reverse compatible.
This discussion is closed. You can start a new discussion or contact Articulate Support.