Some Presentations will not Publish

I created 14 lesson presentations for a full day training. On publishing five failed to publish. I finally got two to publish successfully (no clue) but three still fail to publish. They WILL successfully go through 'Review Publish', but will not then Publish. They tend to freeze up PowerPoint and usually at the same point, but not always; computer itself not frozen up. I get no error message.These three are in the mid-range of file sizes of the presentations, so size does not appear to be an issue. I have had some occasional Articulate ribbon issues but don't believe this is necessarily related here, but what do I know!

I am using PowerPoint 2007, Presenter '09. I do not have any videos, animations are PwrPnt and few, if any in these three units, but all units are narrated.. (One of these three units test published okay before I edited the audio - significant?) No differences in content (text, images, etc.) in these units versus those that successfully published.

Thanks, Bob Bellinger

3 Replies
Christine Hendrickson

Hi Bob. Welcome to E-Learning Heroes,

That is a bit strange. Are any of the project files on an external source, by any chance? 

Please check/try the following:

1.  Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 

2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).

3.  Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the followingMicrosoft article.

Robert Bellinger

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/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

Christine,

1 – Roger - All of the PP files are in the same folder on my Cdrive:           C:\projects\CORE-PAT Training\CORE-PA Training

The “published” folderappears in the Articulate folder, but is empty.

2 – Aware of this one – one of the files has the shortest titleof all of the units;

One pathis:                       C:\projects\CORE-PAT Training\CORE-PA Training\07 Environment

3 – Roger - No special symbols, etc – was aware of this one.Example title:  07 Environment

It is the some-and-not-others that gets me. And they Previewokay. Driving me CRAZY. I can’t help thinking it is something I did at somepoint, but just don’t have a clue on this (sigh). Forgot to mention, ampublishing to CD. I sent this as a Question; Better to use the Discussion?

I will keep trying (bumbling around) ….

Thanks,

Bob  Bellinger

Christine Hendrickson

Hi Bob!

Thanks so much for the information First, no, it's perfectly fine to have this thread as a question, no worries on that. If you'd like and if you're able to, you're welcome to create a Presenter Package for one of the files that won't publish it. We'd be happy to take a look and do some testing. Just submit the file on the second page of this form.

Also, I'd like to see how this turns out. If you do submit the files to our support staff, please share the case number with me. You're welcome to share it here, or in a private message.

Thanks again Bob! Hopefully we can find out why this is happening.

Christine