Sound

Aug 06, 2019

I have voice recorded a 105 slide PowerPoint and saved it, but now I cannot hear any sound. The player bar is moving, but I cannot hear anything.  Please help??

1 Reply
Katie Riggio

Hi, Dan. I'm sorry you're running into that!

A few questions to help us unlock this mystery:

  • Is the audio issue happening during Preview, in the published output, or both?
  • Are you able to hear audio outside of Presenter?
  • Would you mind sharing your Articulate Package for testing? You can send it to our team privately by using this upload link. We'll have a closer look, and delete the file after troubleshooting!

This discussion is closed. You can start a new discussion or contact Articulate Support.