10 Replies
Jim Heiliger

If it is not in Arial 16 point, proper formatting can be an issue with Articulate (and the issues are not consistent). I have sent several requests to fix this to Articulate Support, with replies that it has been resolved...but it is not. Manual adjustment of letter spacing has been suggested by support, which sometimes works but is ridiculous to have to implement.

Peter Anderson

Hi Selena,

Would you like to send us your project so we can take a closer look and help you find a solution? If so, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. Thanks!

Peter Anderson

Hi Selena,

Just wanted to confirm that the below suggested solution did the trick for you:

Replace the affected text box with a Shape (Insert > Shapes). I recommend using the Rectangle shape.

Then, add the text (right-click then "Edit Text") and set the Fill to "No Fill" and Line Color to "No Line" (right-click then Format Shape) to make the shape transparent. Re-apply animation to the shape.

Save presentation then preview or republish to test.

Thanks