This is my first Presenter project. When I click "Start Recording" the slide advances from 1 to 2. Click "Stop Recording" advances from 2 to 3. PowerPoint is behaving like a slide show. No other buttons are causing a slide change. Thank you for your help.
The first would be to ensure you're working from your local drive and not an external or network drive.
Also, make sure your PPT file doesn't contain any non-western characters
Can you try a new project with some placeholder content to see if the problem persists? If it only occurs on your current project, you likely have something going on with your file.
If you attempt to record narration, sync animations, or add annotations in Presenter '09 and find that it skips through a slide, you are likely encountering an issue with the theme or slide master in PowerPoint. You can workaround this issue by temporarily changing the theme for the affected slide(s) in the following manner:
1) Select the affected slide(s).
2) Go to the Design tab.
3) Click the drop-down arrow for Themes, and select "Save Current Theme".
4) Assign a recognizable name to your custom theme.
5) Then click the drop-down arrow for Themes again.
6) Right-click a Built-In theme, and select "Apply to Selected Slides".
7) Record narration. sync animations, or add annotations to the affected slide(s).
8) Then go back to the Design tab, and click the drop-down arrow for Themes.
9) Right-click your custom theme, and select "Apply to Selected Slides" to revert back to your original theme.
There is some indication that this issue may stem from creating all or part of the presentation in PowerPoint for Mac before transferring it to a Windows computer to use Articulate Presenter. Note that PowerPoint for Mac is not supported by Presenter '09. Can you confirm if this presentation was originally created on a Mac?
No it was never on a Mac. The issue is with a Honeywell-standard presentation theme. The problem was resolved as soon as I changed the theme. This issue can be closed and thanks again for your help.
Following the instructions above worked for me as well. It would seem if your company has a designated slide theme format then this problem will exist...so...pick a new theme and save the presentation. The slide advancement issue went away.
Thank you everyone...I was going crazy with this one.
7 Replies
Hi Paul and welcome to E-learning Heroes!
There are a couple things that might be going on.
Record Narration in Presenter ’09 does not work
Can you try a new project with some placeholder content to see if the problem persists? If it only occurs on your current project, you likely have something going on with your file.
If that's the case, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Send the files here: Articulate Support - Upload Your Files for Review
I've seen this before where a user had the same issue and resolved it by copying and pasting his content from one PPT file to a new one. http://www.articulate.com/support/presenter09/kb/?p=115
Hi Paul & welcome to Heroes,
If you attempt to record narration, sync animations, or add annotations in Presenter '09 and find that it skips through a slide, you are likely encountering an issue with the theme or slide master in PowerPoint. You can workaround this issue by temporarily changing the theme for the affected slide(s) in the following manner:
1) Select the affected slide(s).
2) Go to the Design tab.
3) Click the drop-down arrow for Themes, and select "Save Current Theme".
4) Assign a recognizable name to your custom theme.
5) Then click the drop-down arrow for Themes again.
6) Right-click a Built-In theme, and select "Apply to Selected Slides".
7) Record narration. sync animations, or add annotations to the affected slide(s).
8) Then go back to the Design tab, and click the drop-down arrow for Themes.
9) Right-click your custom theme, and select "Apply to Selected Slides" to revert back to your original theme.
There is some indication that this issue may stem from creating all or part of the presentation in PowerPoint for Mac before transferring it to a Windows computer to use Articulate Presenter. Note that PowerPoint for Mac is not supported by Presenter '09. Can you confirm if this presentation was originally created on a Mac?
Thank you, Brian. Changing the theme did the trick. I appreciate your help.
Hi Paul,
Thanks for letting us know that you were able to resolve the issue. Did the presentation ever touch a Mac?
No it was never on a Mac. The issue is with a Honeywell-standard presentation theme. The problem was resolved as soon as I changed the theme. This issue can be closed and thanks again for your help.
Thanks for the verification!
Following the instructions above worked for me as well. It would seem if your company has a designated slide theme format then this problem will exist...so...pick a new theme and save the presentation. The slide advancement issue went away.
Thank you everyone...I was going crazy with this one.
This discussion is closed. You can start a new discussion or contact Articulate Support.