Storyline 2 killed Quizmaker '09

Hi Jeff!

How about a repair of your Studio '09 software to see if that alleviates your issue?

Hi Leslie - wow - fast response - thanks!

I actually tried that just after my post. Just did a reboot and that did not help. Also went through the registry looking for earlier Quizmaker '09 references from earlier updates. Found two for 1009.1313 and deleted those but still no good.

Oddly enough, I am trying out Studio '13 on my home computer today and not my work computer, as I did not want o mess around with my working '09 version on my work computer.....yes well.

Just to be clear:

1 - I can launch Quizmaker '09 by itself or by double clicking on a .quiz file without a problem

2 - I can not insert a Quiz slide into Presenter '09 when clicking on the Icon in Power Point 2007 (checked add ins)

3 - If the Quiz slide is already in a presentation, clicking on Edit in Quizmaker generates this error:

Hope this provides the 'key' to understanding this issue!

Thanks for the update Jeff.

Sounds like you are doing everything right, as this is our suggestion:

You may see thiserror when adding a quiz to an Articulate Presenter '09course:

Here's how to fix it:

1. Repair Articulate Studio '09.
2. Verify that the Articulate add-ins are properly enabled in PowerPoint.

Since this is not working for you, the next step would be tofollow the troubleshooting steps in this article. It's a little more thorough that just uninstall/reinstall.

A little more through - uninstalling Microsoft Office!? I work in a remote location and having IT do this is really problematic and very time consuming. Any chance I could just uninstall Studio '09 and run the registry clean-up as per this step, w/o removing Office?

Right-click the PRE.bat file, and select Run as Administrator. (This deletes the Studio registry keys and prepares the computer for a clean re-installation. It should only take a few seconds.)

Leslie,

I followed the instructions in the article you mentioned above, w/o uninstalling and reinstalling Office. I also used regedit to eliminate other references to Articulate. Things seem to be working correctly now!!!

The only other thing I hadn't thought of, besides trying out Storyline 2 before these trouble started, was I installed Windows Movie Maker. I will reinstall that and see if that was the culprit (hopefully not).

Thanks for the detailed update Jeff! I hope you do not find the issue again after all that work

Thanks Jeff for the update, I just ran into the same issue.  I am using Storyline 2 alot but had to go back and update a Presenter project for a client and couldn't get into my Quizmaker any more.  After trying to Repair and then Uninstalling and Reinstalling Studio I am not going to try your steps above in the hopes that I don't lose any more precious hours.

Hmm, unfortunately the steps in the files didn't work for me.  Perhaps because I did not uninstall Storyline2, which I still need.  I too did not uninstall Office.  This is not an option.

Hi Cindy!

Are you utilizing Studio '09 as well? Does your computer still meet the specifications listed here? 

It does :( Unfortunately I do need to get this project off to a client so I may have to import and rebuild in Storyline 2...not ideal.

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Thanks for the update Cindy. You are welcome to work directly with our support team here if you wish to see if there are other options since it sounds like you are not able to go through the steps in our documentation here to get your software back to performance.