Strange Behavior - Background images and animation syncing

Apr 07, 2011

I've been working on a presentation for the last several days and all of a sudden this afternoon I started noticing weirdness.

  1. When I preview or publish, part of the background image of my slides disappears on all but the first (title) slide. (I'm using a modified version of a template from Tom Kuhlmann, so it should work, right? ) In fact, it did work until this afternoon.
  2. On three of my slides, the animations are about 2.5 seconds slow. I sync them exactly, and then when I preview or publish, they don't appear when they're supposed to.

I've rebooted. I've tried publishing to a completely different folder. I've tried publishing in different formats (CD, Web, LMS, etc.) I've switched presenter templates. Nothing has worked. :(

Help?

Running Office 2007, Win XP, Articulate Presenter '09

4 Replies
Justin Wilcox

Hello and welcome to the forums! I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:

http://www.articulate.com/support/presenter09/?p=457

Upload the resulting zip file from your computer to our server using this upload form:

http://upload.articulate.com/

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

This discussion is closed. You can start a new discussion or contact Articulate Support.