Strange error message

Oct 29, 2014

I have completed my first test project without issue.

I went to open a second PowerPoint Presentation and I get this message:

Your Articulate Presenter project cannot be upgraded to the new Articulate Presenter '13 file format.

The Error pane will sometimes freeze my application and jitter on the screen.

I found the error in the knowledge base, but it is not relevant to my situation.

I am not trying to load a previous project, but simply open a new PowerPoint Presentation that I have never worked with in Articulate.  Any PPT file in the same directory as the first one presents this error as soon as I try to perform any Articulate function.  However, I can open and work with ANY PPT from ANY other directory.

I reinstalled the new version again, and rebooted my laptop.

Can anyone help me?  I'm stuck!!


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