Strange error message
Oct 29, 2014
I have completed my first test project without issue.
I went to open a second PowerPoint Presentation and I get this message:
Your Articulate Presenter project cannot be upgraded to the new Articulate Presenter '13 file format.
The Error pane will sometimes freeze my application and jitter on the screen.
I found the error in the knowledge base, but it is not relevant to my situation.
I am not trying to load a previous project, but simply open a new PowerPoint Presentation that I have never worked with in Articulate. Any PPT file in the same directory as the first one presents this error as soon as I try to perform any Articulate function. However, I can open and work with ANY PPT from ANY other directory.
I reinstalled the new version again, and rebooted my laptop.
Can anyone help me? I'm stuck!!
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