Strange player.html issue when uploaded to website
Nov 21, 2011
By
David Becker
Hi all,
I tested this content and it works perfectly in preview and when loaded to an LMS. But when I output to web and upload to my website all I get is this:
http://elearningconsultant.com.au/samples/food/player.html
Have you ever come across this? very strange. Its probably something with web host, but they have no clue so am hoping someone in the community might have an idea?
thanks
7 Replies
Hey David,
If your published Articulate Presenter output plays properly on your local computer, but won't load after you've uploaded it to your Web site, please review the knowledge base article below for possible solutions:
Presenter '09:
http://www.articulate.com/support/presenter09/kb/?p=1199
cheers am trying this now
using filezilla, changed to binary, re-uploaded still got the same issue, but it is definitively the problem identified in the KB you directed me to, because I get the SLIDE 100 of 160 PRESENTATION COMPLETE
OK, tried uploading from articulate's ftp client as well, but it keeps failing, even though I can ftp via filezilla. any suggestions please?
Hi David,
Can you send us your files for so we can have a closer look at them? You can Create an Articulate Presenter Package and upload the zip file here:
http://upload.articulate.com/
Please mention this url in the case info section, along with any other pertinent info, and one of our awesome support engineers will get in touch with you shortly. Thanks!
Hi, I'm having the same issue. Was there a resolution to this thread?
Hi Karen, welcome!
Have you had a chance to review this article? If it doesn't help resolve your issue, please feel free to contact our support team so we can get more info from you and help troubleshoot. Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.