Studio 13 Publishing Error

Dec 31, 2019

Hi, I get an error every time I try to publish some of my eLearnings, but others publish just fine. In the body of the "bug" information, it mentions a long name, but I have shortened as much as possible. It's much shorter than the ones that will publish. It's extremely important that I be able to publish this work!

I cannot use my C drive, as it is locked from us. I do have it on my desktop, which is as simple as I can manage. Would a USB drive work better? Please help!!

1 Reply
Ren Gomez

Hi Leigh,

Sorry to hear you're running into this publishing issue! Working locally is a best practice in reducing the risk of corruption, so good call to keep the file on your desktop.

I've opened a case on your behalf with one of our support engineers to help troubleshoot the error. Be on the lookout for a response soon, and in the meantime, review the linked article for proper naming conventions to see if that helps. We'll get this figured out!

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