Studio 360 Audio Editor EXTREMELY unreliable
Mar 25, 2019
I've found the Audio Editor to be extremely unreliable and unpredictable in Studio/Presenter 360. It was bad in Studio '13 too; that's part of why I was excited to upgrade to 360. Frequently I click on "Audio Editor", and... nothing happens. If I wait five minutes, SOMETIMES it opens up. If I shut down PowerPoint and restart it, then it usually launches, but only once or twice, and then it's back to doing nothing. The same thing happens with the Import Audio function. It's very time-consuming to have to force-quit (ctrl/alt/delete) PowerPoint every time I need to adjust sync points (or import audio files).
The software is installed (and I always work on) the local (C:) drive. I've tried all of these suggestions: turning off User Account Control (UAC) and rebooting; re-installing Articulate; repairing the registry keys for PowerPoint; and making sure the Microsoft NET Framework in enabled and Microsoft Visual Studio 2010 Tools for Office Runtime is installed.
Is anyone else experiencing this same issue?