Studio 360 - Videos get locked up viewing the course
I created a course in ppt that has some 4-5 videos in it. I published and viewed them in Windows 8/10, IE 11 and in Chrome and found them working. However, when these courses were viewed at my client side, they noticed that the videos get locked up. They found that the videos played fine in Windows 10 but does not play in Windows 7.
They first thought it was an LMS issue but later after many trials found that the videos didn't play on Windows 7.
So they have concluded or rather made an assumption that the configuration in Articulate does not accommodate for older versions of Windows ....
Has anyone else faced this issue?