Sum Total LMS spawning a new window

May 07, 2013

James Sporleder
By James Sporleder

Hello,

My name is Lara Smith and I work very closely with Jim Sporleder in creating the Distributed Learning Courses for our clients. I tried to join as my own member but haven't yet received an email with my next steps and when I try to login, it tells my I have an invalid email or password. Should I just wait and try to login tomorrow?

Also, one of our clients runs their course in SumTotal and they're reporting back to us that when they try to open the course, it's "spawning a new window." Is there a modification I can make so the new window won't open, it will all open in one window?

I'm very new at working with these DLCs and am learning along the way, so full detail explanations are very helpful

Thanks for your help!

Lara Smith

3 Replies
Peter Anderson
almost 11 years ago05/07/13 at 1:27 pm (UTC)

Hi Lara

As for the community membership, can you please go ahead and fill out this ticket, and we'll make sure you're able to finish the process right away. 

As for launching the course in a new window, from within Storyline, you can do that by changing the browser settings. 

If you've already made the change in Storyline but it continues to launch in a new window, it would indicate that there is something on the LMS's end causing that to happen. 
James Sporleder
almost 11 years ago05/14/13 at 3:31 pm (UTC)

Thank you for your help with the trouble ticket! I did fill it out and submit it.

I found the setting in Presenter you captured a screenshot of above and unchecked it. When we uploaded the course to SCORM Cloud, it still opened in a new window. Is there something else I can do to address this problem?

Thanks again!

Lara Smith

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