SWF files not working in Articulate Presenter

Oct 05, 2012

I am using Captivate 4 and 5 along with Articulate Suite '09.  I am working on Windows 7 64bit.  I just had a Captivate 4 file translated and when I loaded the file into Articulate I get the problem when the text box asks the user to click 'Tab' the cursor jumps to the URL of the Internet Explorer window.  I converted the file to Captivate 5 (as I had that license also).  Now the file runs really fast and blinks at the end.  I have updated Captivate 4 and 5 with the tabbing update to the standard.htm file and can get the files to work outside of Articulate.  I have also updated Articulate to fix the tabbing issue in Articulate.  I still can't get either file to work.  I tried to resize my file and run it as a web object.  It works but none of the instructions are in the right place and the screen is distorted.  Any ideas on what I can try next?

3 Replies
Peter Anderson

Welcome to Heroes, Kaye!

We'd be happy to take a closer look at your files, if you'd like. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Thanks!

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