Sync Animations Will Not Open - no error messgae, just non-responsive

We migrated to Office 365 and have Flash Player 25 ActiveX, now the "Sync Animations" button is not responsive. I was able to open it up once today, and now it is completely dead. The PP opens up and I can use the "Import Audio" and " Audio Editor", but still get no response when I click on "Sync Animations". Please help! 

1 Reply
Ashley Terwilliger

Hi Clare, 

Articulate Studio '13 works with 32-bit and 64-bit versions of Microsoft Office 2007-2016, except: 

* Web-based versions of Office 365 
* Mobile versions of Office 365 
* Click-to-run versions of Office 2010 

See this article for details.

It sounds like you may be using the web based version of Office 365? Is your IT team able to check and assist with that?