Syncing not working
May 16, 2011
By
Sarah Keough
The following is occuring for only one of my slides:
I sync the animation with the imported audio file, and when I play back the sync, it shows correctly. However, when I Preview the slide, the syning acts as if I've never synced the images, and they start to appear on their own. I did notice that when I start the sync, I had to click START SYNC twice to get the first image to appear...the other slides first image appears on the first click.
Any ideas?
9 Replies
Nevermind! I just recreated the slide. Must have been something I accidentally set up on that specific slide in PowerPoint.
Hi Sarah,
Thanks for letting us know that you were able to resolve the issue!
Help... I am having the same problem.
Any solutions?
Hi Ernestine!
Are you able to share any more details on the issue you're experiencing? It's possible that you may find your animations are not synchronized as expected if all the following criteria are true:
* You attempted to sync the same slide more than once using the Sync Animations tool.
* You did not click the Save & Close button in the Sync Animations tool between attempts.
* You used the Play button in the Sync Animations tool to preview the slide.
Please review the following article for more information:
http://www.articulate.com/support/presenter09/kb/?p=3485
How do I fix the problem if all of the above are true?
Hi!
You can go Articulate-Audio editor, and set animation line in the right place.
HI Rachel, I followed what was said in the link provided above. I resynced one page at a time and I made sure to not hit the Play button at all.
It is only one slide that doesn't work. It isn't an audio problem. When I sync the animations, I followed the instructions and synced my animations to my narration. When I preview it, it is not working. Any other advice?
Sounds like you've tried everything Rachel. Best advice, recreate the slide. It probably has a bug in it of some sort. Faster to just delete and recreate then trying to figure it out.
This discussion is closed. You can start a new discussion or contact Articulate Support.