The specifid path, file name or both are too long error

I researched this on the heroes site and have found that others have had this issue, but there was no answer or resolution to this problem provided. I have reduced the name of my file and/or pathway and still have the problem. I submitted a case yesterday, but it is common for it to take a number of days before someone reaches out from Articulate. Anyone find a solution this this? Thanks!

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