Time counter at top of screen is incorrect

May 02, 2011

At the top of a published training, next to the training title, there is a time counter. It looks like, (00:00 / 12:00), if you're training is 12 minutes long. This time counter only works if all of your slides are in the level 1 position. When you go to a level 2 slide, the counter starts over. The total time at the end of this counter only displays the length of level 1 slides. This makes my 20 minute training, look like it is only 8 minutes. Is there any fix to this?

Thanks.

Stephen Dauchert

The Redwoods Group

http://www.redwoodsgroup.com

1 Reply
Justin Wilcox

Hello and welcome to the forums! I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:

http://www.articulate.com/support/presenter09/?p=457

Upload the resulting zip file from your computer to our server using this upload form:

http://upload.articulate.com/

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

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