timing in published presentation
Sep 23, 2011
By
Anne England
Hi
I have a slide on which a piece of text appears, fades, then transitions into another slide where buttons appear; when the user clicks on these, they hyperlink to other slides with little text balloons (mimicking pop-ups). All pretty straightforward.
However, once I publish (or preview), the delay before the first slide transitions into the next is 11 seconds, during which time the user is, of course, just hanging. It needs to be pretty instantaneous (which it is when I run it as a slideshow in PowerPoint). It seems that it's Presenter that adds the extra seconds.
Don't worry about stating what would seem to be the obvious to me ... I haven't been working with Presenter very long!
Thanks
17 Replies
Hi Anne,
The issue likely has to do with the animations and how they're synced. Have you synced the animations by going into the Articulate menu & clicking on Sync Animations?
Hi Brian
Thanks for last week's response. I'll try this today. I'm not using audio, however; do i still need to sync animations?
Thanks
OK, now I'm having serious problems with Presenter! I did click on Sync Animation, but this seems to be associated with narration (which I don't have) - and in any case it seemed to be saying there weren't animations on slides where I had animations.
When I published today, Presenter froze several times, and when I opened my PPT again I got a message to say there were serious problems with the Articulate ribbon, which I should disable before checking for updates.I did so - and no updates - so re-enabled Articulate. The project then published, but with the quiz slide showing a blank screen.
I re-inserted the quiz, and have published again several times; sometimes Presenter hangs, and sometimes it publishes. The most recent time, it appeared to publish OK - but on viewing, numerous screens (on which I'd previously had no problems) were corrupted and unreadable.
I've had several error 1223 messages, by the way!
HELP!
Hi Anne, you can use sync for this, set the popup animation to on click, only on click animations can be synced. When you open sync change the dropdown menu in the top corner to say sync animation
Now just click the start sync button
The errors and notifications are quite normalm if they continue contact articulate support
Thanks, Phil!
However, the timing issue seems to have mysteriously resolved itself!
I don't want to have all my animations to start on click; I have hyperlinks where I need the user to click on the screen to simulate a pop-up, so these slides are locked. Also, some animations are automatic.
If I set them all to start on click, that will be quite limiting!
Anne
It shouldnt limit you at all as Articulate does not have on click animations (the animation will run automatically like with and after previous) the on click is only used to tell sync that it is these animations you want to work with
OK - that's fine. Thank you, Phil! I'm a bit of a newbie to Presenter, so I sometimes ask obvious questions!
No worries, we all were at one time! I spent last week training two people to use Studio ther are really no stupid/obvious questions
Hi
I'm stil having timing problems on my published presentation, I'm afraid - and I'm now getting quite frustrated with it. I've synced animations (at least, I hope I've done it properly) and in that view the slide duration seems to be reasonable. However, when I publish, Presenter seems to arbitrarily add numerous seconds on to the end - so, once the animations have happened, there's sometimes 8 seconds of dead time before the user can click the 'next' arrow button to move on.
I'm doing this e-learning for a client and I know they'll be concerned about the frustration of being unable to move on once you've completed the slide.
Am I doing something wrong? HELP!
Anne can you post the files? If you sync it should not have the extra time are you making sure you press stop sync at the end? Do you have any audio on the slides. How long does the slide show at the end of syncing animations?
Hi Anne,
Sorry about the frustration. Would you please send us your files so we can have a closer look and help you resolve the issue? You can do that here:
http://upload.articulate.com/
If you'd like, you can note the case number here so I can follow it personally. Thanks again for your patience!
Hi
Thank you for your quick response.
Not sure where I find the case number...
Here it is (got the email!)
Thanks in advance!
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Thanks, Anne!
If it helps, the really pesky slides are:
How do we differ? (the one with lots of blue boxes) - in the sync view it's 20 secs but after publishing it's 29 seconds
Danger zones (quite complicated with pop-up green balloojns): says it's 48 - in published form it's 1:01
Why does it matter to Pets at Home (1st one): says 27s, really 34
Will you make a difference? (14 vs 22)
And anyway, who wants to be the same? (23 vs 32)
Hi Phil
I've uploaded the files as per Peter's reply (I think he's on it now). I am pressing 'stop sync', there's no audio, and the slides seem to run for up to 9 seconds after the end of the animation and before the 'next' arrow button appears.
Hi Anne,
Please be sure to mention this in your correspondence with our support staff. Thanks for the specifics!
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