timing in published presentation

Sep 23, 2011

Hi

I have a slide on which a piece of text appears, fades, then transitions into another slide where buttons appear; when the user clicks on these, they hyperlink to other slides with little text balloons (mimicking pop-ups). All pretty straightforward.

However, once I publish (or preview), the delay before the first slide transitions into the next is 11 seconds, during which time the user is, of course, just hanging. It needs to be pretty instantaneous (which it is when I run it as a slideshow in PowerPoint). It seems that it's Presenter that adds the extra seconds.

Don't worry about stating what would seem to be the obvious to me ... I haven't been working with Presenter very long!

Thanks

17 Replies
Anne England

OK, now I'm having serious problems with Presenter!  I did click on Sync Animation, but this seems to be associated with narration (which I don't have) - and in any case it seemed to be saying there weren't animations on slides where I had animations.

When I published today, Presenter froze several times, and when I opened my PPT again I got a message to say there were serious problems with the Articulate ribbon, which I should disable before checking for updates.I did so - and no updates - so re-enabled Articulate. The project then published, but with the quiz slide showing a blank screen.

I re-inserted the quiz, and have published again several times; sometimes Presenter hangs, and sometimes it publishes. The most recent time, it appeared to publish OK - but on viewing, numerous screens (on which I'd previously had no problems) were corrupted and unreadable.

I've had several error 1223 messages, by the way!

HELP!

Phil Mayor

Hi Anne, you can use sync for this, set the popup animation to on click, only on click animations can be synced.  When you open sync change the dropdown menu in the top corner to say sync animation

Now just click the start sync button

The errors and notifications are quite normalm if they continue contact articulate support

Anne England

Thanks, Phil!

However, the timing issue seems to have mysteriously resolved itself!

I don't want to have all my animations to start on click; I have hyperlinks where I need the user to click on the screen to simulate a pop-up, so these slides are locked. Also, some animations are automatic.

If I set them all to start on click, that will be quite limiting!

Anne

Anne England

Hi

I'm stil having timing problems on my published presentation, I'm afraid - and I'm now getting quite frustrated with it. I've synced animations (at least, I hope I've done it properly) and in that view the slide duration seems to be reasonable. However, when I publish, Presenter seems to arbitrarily add numerous seconds on to the end - so, once the animations have happened, there's sometimes 8 seconds of dead time before the user can click the 'next' arrow button to move on.

I'm doing this e-learning for a client and I know they'll be concerned about the frustration of being unable to move on once you've completed the slide.

Am I doing something wrong? HELP!

Anne England

Here it is (got the email!)

Thanks in advance!

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Anne England

If it helps, the really pesky slides are:

How do we differ? (the one with lots of blue boxes) - in the sync view it's 20 secs but after publishing it's 29 seconds

Danger zones (quite complicated with pop-up green balloojns): says it's 48 - in published form it's 1:01

Why does it matter to Pets at Home (1st one): says 27s, really 34

Will you make a difference? (14 vs 22)

And anyway, who wants to be the same? (23 vs 32)

Peter Anderson

Anne England said:

If it helps, the really pesky slides are:

How do we differ? (the one with lots of blue boxes) - in the sync view it's 20 secs but after publishing it's 29 seconds

Danger zones (quite complicated with pop-up green balloojns): says it's 48 - in published form it's 1:01

Why does it matter to Pets at Home (1st one): says 27s, really 34

Will you make a difference? (14 vs 22)

And anyway, who wants to be the same? (23 vs 32)


Hi Anne,

Please be sure to mention this in your correspondence with our support staff. Thanks for the specifics!

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