Timing of Audio in Presenter


I have an Engage slide that is in Presenter and it has audio on it.   The Slide is set to advance by user, when the audio ends the flashing arrow does not display.... it is like it is pulling timing from somewhere else?? 

I have tried to make adjustments by Syncing and also through the Audio Editor with no success.  If there is another area that I should be trying to make these adjustments to get the arrow to display when the audio ends, please let me know.  Thanks in advance for any suggestions.  Christine

1 Reply
Peter Anderson

Hi Christine!

Would you like to send us your files so we can take a closer look? Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review 


Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!