11 Replies
Ashley Terwilliger

Hi Bente,

Is there additional audio or silence at the end of an audio file on your slide that could be causing the additional time? The duration of each slide is controlled by its audio, video, and/or animations. Slides that don't include any audio, video, or animations default to the number of seconds specified in Presenter Options.

Ashley Terwilliger

Hi Anthony,

What do you mean "timing out" ? You posted this in the Presenter forum but referenced Storyline - so I'm not sure which you're using?  The slide timeline is determined by audio/media elements that you've added - otherwise the default time is about 5 seconds. Although, if you have the course set up to advance by the user instead of automatically they should stay on the slide until clicking the next button to proceed. 

Ashley Terwilliger

Hi Anthony,

You can change the default timing within the Presenter options as detailed here.  Otherwise, the duration of each slide is controlled by its audio, video, and/or animations.  If you're animations are not playing correctly and you've already checked into the slide timing and animation set up, we'll likely want to take a look at the file to see how it's behaving. Are you able to share a copy of your Presenter package here with us? 

Bobby Motamed

hi guys, theres a set of pages in my studio 13 course that runs for 40 seconds (locked) and the learner is forced to sit there... there is no audio and no competing animations lets after several seconds and i cant for the life of me limit this time by making any settings or animation adjustments! please help this is super urgent.

Katie Gokhshteyn

Hi, Bobby. Sorry you're at this obstacle!

Would you mind sharing your Articulate Package with us so we can take a closer look at your setup? It'll help us get a clear picture of what's happening, and we'll delete it after troubleshooting. You can send the project to us privately in a case here.

We're standing by, ready to jump in!