Does anyone have experience publishing SCORM courses to the Desire2Learn LMS? I would love to hear about your experience.
I'm finding that the tracking from the course material to the LMS is not predictable - sometimes it works and sometimes it does not. I'm not sure if the problems are with Presenter or with the LMS, but I also find that other elements of my course (developed in Articulate) are not repeatable as well, including the development of the 'Table of Contents' and the 'Resume from where you left off' features.
Does anyone else have this problem with other LMSes?
Hard to know what the issue is without some testing, but one idea that pops to mind is that it might not be either the LMS nor the course...
Remember that most times the communication between the content and the LMS is handled by a JAVA applet in the background. Some browswers do not play nice with that JAVA communication scheme. Either they are not compatible at all, or they need to have some settings/security changed to make it play nice. With the rise of alternate browsers other than IE, this is seemingly cropping up more and more often.
So you might want to check your users browser (Chrome, Firefox, Safari, etc) and their settings.
OK. Thank you Bob, for your response. This is something that I know very little about. Several of the users who are struggling with the SCORM tracking are using IE. Do you think our problem could be with JAVA communication?
If that doesn't do it, then do a little investigation to isolate the issue and see if it is browser related before trying more extensive fixes. For example...
Find a known good PC that tracks progress correctly. Try logging in as problem user to see if issue persists for that user or goes away
Have problem user try alternate PC and see if issue goes away.
etc
In other words, try and isolate if this is a course issue or pc-specific issue. If the latter, then it's probably a browser setting if they are using Internet Explorer.
IE9 really doesn't like some JavaScript methods when run within an iFrame. I have some frameworks that parse XML to through JavaScript. Completely fails in IE9.
As Phil indicates, forcing to IE8 compatibility should fix JavaScript weirdness in IE9.
You guys are the pros, but I thought if the course launched fine then usually JavaSCRIPT was ok. But if it wasn't reporting progress/tracking correctly, that was more of a JAVA rte issue?
Its a known javascript issue with IE9 not sure if they will fix it, it also doesn't happen every time we just force into compatibility mode and never have to worry about it
Great conversation! But where does this lead me? Not all of my learners are going to know how to emulate IE8. If SCORM tracking doesn't work in our eLearning, the users are going to get really frustrated.
After some investigation today, it looks like we have our best success with Chrome. In fact, I think that Chrome is pretty reliable.
And if this is happening for us, wouldn't it be happening for thousands of users? Or are certain LMSes still more susceptible?
11 Replies
Jonathan,
Hard to know what the issue is without some testing, but one idea that pops to mind is that it might not be either the LMS nor the course...
Remember that most times the communication between the content and the LMS is handled by a JAVA applet in the background. Some browswers do not play nice with that JAVA communication scheme. Either they are not compatible at all, or they need to have some settings/security changed to make it play nice. With the rise of alternate browsers other than IE, this is seemingly cropping up more and more often.
So you might want to check your users browser (Chrome, Firefox, Safari, etc) and their settings.
Hope this helps,
Bob
OK. Thank you Bob, for your response. This is something that I know very little about. Several of the users who are struggling with the SCORM tracking are using IE. Do you think our problem could be with JAVA communication?
Jonathan
It might be Jonathan.
First and easiest thing to do is have them add the LMS as a Trusted Site in their browser security settings and see if that makes a difference.
http://surfthenetsafely.com/ieseczone7.htm
If that doesn't do it, then do a little investigation to isolate the issue and see if it is browser related before trying more extensive fixes. For example...
In other words, try and isolate if this is a course issue or pc-specific issue. If the latter, then it's probably a browser setting if they are using Internet Explorer.
Hope this helps,
Bob
We have this issue in Moodle and IE9 it is really an IE javascript implementation issue can you force it into IE8 compatibility mode
IE9 really doesn't like some JavaScript methods when run within an iFrame. I have some frameworks that parse XML to through JavaScript. Completely fails in IE9.
As Phil indicates, forcing to IE8 compatibility should fix JavaScript weirdness in IE9.
Phil and Steve,
You guys are the pros, but I thought if the course launched fine then usually JavaSCRIPT was ok. But if it wasn't reporting progress/tracking correctly, that was more of a JAVA rte issue?
Its a known javascript issue with IE9 not sure if they will fix it, it also doesn't happen every time we just force into compatibility mode and never have to worry about it
It's the inconsistent way IE9 handles JavaScript. I'm sure it's a security interpretation. Most problematic within an iFrame for me.
And that boys and girls, is why this community is so great... the exchange of knowledge here is awesome.
Great conversation! But where does this lead me? Not all of my learners are going to know how to emulate IE8. If SCORM tracking doesn't work in our eLearning, the users are going to get really frustrated.
After some investigation today, it looks like we have our best success with Chrome. In fact, I think that Chrome is pretty reliable.
And if this is happening for us, wouldn't it be happening for thousands of users? Or are certain LMSes still more susceptible?
Jonathan
Add code your page to force compatibility mode, not sure about other LMS's
This discussion is closed. You can start a new discussion or contact Articulate Support.