I've published a few presentations to our Sum Total LMS in SCORM 3rd Edition format, and when the course is taken it is not reporting the "completed" status or the test score to the student transcript. Transcript shows Completion Status as "In progress".
1 Reply
Hi Ralph,
For most any LMS-related issue, this blog post is the place to begin. You also want to be certain that you are packaging your published content properly for your LMS. Also, be certain that you have contacted the Support Team for your LMS, since they are best-equipped to tell you if there's an issue with the status of the course.
If you wind up empty-handed after reviewing the links above, I would next recommend comparing the performance of your content at SCORM Cloud. If you cannot reproduce the problem there, this is likely an LMS-specific issue, and you will want to generate debug logs and supply them to your LMS Provider for additional troubleshooting.
Please let us know if you find more information, or if you're still having trouble with this.
Best,
Christine
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