I am trying to record some individual slides using the record feature in presenter but before I can talk it switches to the next slide. Any ideas why that might be happening?
That does sound strange. Is this the first time you've used the feature, or have you been able to use it successfully in the past? If you've been able to use it before without it jumping forward, are you able to recreate this issue in a new, blank presentation?
If this happens within any presentation, please review this article.
If this happens only with a specific file, or if checking the information in the article above does not fix the problem, please create a Presenter Package. After you've created the package, please submit the files to us in a support case.
2 Replies
Welcome to the community, Anna!
That does sound strange. Is this the first time you've used the feature, or have you been able to use it successfully in the past? If you've been able to use it before without it jumping forward, are you able to recreate this issue in a new, blank presentation?
If this happens within any presentation, please review this article.
If this happens only with a specific file, or if checking the information in the article above does not fix the problem, please create a Presenter Package. After you've created the package, please submit the files to us in a support case.
Thanks!
Christine
Anna,
I apologize, I left out an additional article that you may want to check out. You can find it here.
Hopefully this will get you up and running.
Thanks!
Christine
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