2 Replies
Christine Hendrickson

Welcome to the community, Anna!

That does sound strange. Is this the first time you've used the feature, or have you been able to use it successfully in the past? If you've been able to use it before without it jumping forward, are you able to recreate this issue in a new, blank presentation? 

If this happens within any presentation, please review this article

If this happens only with a specific file, or if checking the information in the article above does not fix the problem, please create a Presenter Package. After you've created the package, please submit the files to us in a support case.