We have added audio based engage file as a help screen in our course. We have used several engage interactivity in our course but when engage file is playing and we click Help button that time both the audios are playing simultaneously. Please help us to resolve this issue.
Thanks for sharing your file Amit. I was able to see the behavior that you are reporting. We had a similar issue with background music that was previously corrected so I am going to reach out to our QA Team to understand this one a bit better.
I am not sure of a workaround at this point with your current set-up.
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Hi Amit!
Would you be able to share your Articulate Package for us to take a look?
As requested i am sharing you the articulate package with source file.
From Publish course folder you can play the course. On 2nd page where we have used engage file click on help tab. You can hear two audio files.
Thanks for sharing your file Amit. I was able to see the behavior that you are reporting. We had a similar issue with background music that was previously corrected so I am going to reach out to our QA Team to understand this one a bit better.
I am not sure of a workaround at this point with your current set-up.
Hi,
Thanks, please let me know if there is any updates on this.
Hi Amit!
No update at this time and I do not have a timeline to provide you on this either. I will update here when applicable.
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